Money Back Guarantee
For non trial products, such as auto ship products, we must receive ORIGINAL box of unused ExtenZe within 45 days from shipment date. Return all products received, along with the packing slip(s), to insure timely processing of your refund. You will recieve your refund within 5-10 business days. For additional information, contact customer service at (800) 951-9092, fax: (626) 775-6346 or email us at firstname.lastname@example.org *THIS POLICY MAY NOT APPLY TO PROMOTIONS*
Products are shipped 1-2 days via USPS after you initial order is placed, expect 3-4 business days for deliver.
What information are you collecting and how are you collecting it?
Every computer connected to the Internet is given a domain name and a set of numbers that serve as that computer’s “Internet Protocol” IP address. When a visitor requests a page from any Web site within the NPE Network, our Web servers automatically recognizes that visitor’s domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from where you have accessed our site. We use this information to examine our traffic in the aggregate and to investigate misuse of the NPE Network, or to cooperate with law enforcement. See also: Will you disclose the information you collect to outside third parties? We do not collect and evaluate this information for specific individuals. Our Web servers do not record e-mail addresses of the visitors.
What are cookies?
How do you use single-pixel gifs?
NPE and its advertisers may use single-pixel gif images, sometimes referred to as web bugs or web beacons, to count Web page accesses and gather some general statistical information. NPE does not gather personal information through the use of these images. Our advertisers may use single-pixel gifs that can track personal information from cookies that may have been previously placed on a user’s computer by an advertiser.
What information do you collect when I register for something?
NPE offers access to some services that are free but that require registration. We may use your registration contact information to send notification of NPE products and services by e-mail and/or postal mail. We also may share that information with our affiliates. Our affiliates may send you promotional material that is related to the topic of the service for which you registered unless you have chosen not to receive it. We may also use your IP address internally and share it with law enforcement in the event of misuse or criminal activity. See: Will you disclose the information that you collect to outside third parties?
What other information do you request?
We may also request your e-mail address or mailing address for the purposes of conducting a survey or to provide additional services such as: subscriptions to e-mail newsletters, announcement lists or information about conferences and trade shows. Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict “No-Spam” policy that means that we do not intend to sell, rent, or otherwise give your e-mail address to a third-party without your consent.
We may, from time to time, send e-mail announcing new NPE products and services. Except as stated above, NPE will not send you e-mail that you have not agreed to receive. If you choose to supply your postal address in an online form, you may receive mailings from other third party companies.
When you enter a contest or other promotion, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.
What information do you collect when I purchase something?
If you are purchasing something from NPE, we need to know your name, e-mail address, mailing address, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status. This information may also be used by us to notify you of related products and services. Credit card and e-mail information will not be shared or sold to third parties for any purpose without your express permission.
Certain NPE properties use a shopping cart feature that safeguards this information by using industry standard SSL (Secure Socket Layer) encrypted servers. SSL codes the information transferred between you and the server, rendering it unreadable to anyone trying to intercept the information.
Will you disclose the information you collect to outside third parties?
NPE will disclose personal information and/or an IP address when required by law or in the good faith belief that such action is necessary to:
1) Conform to the edicts of the law or comply with legal process served on NPE,
2) Protect and defend the rights or property of the NPE Network of sites and related properties, or visitors to the NPE Network of sites and related properties, or
3) Identify persons who may be violating the law, the NPE legal notice and Web site User Agreement, the rights of third parties, or otherwise misusing the NPE Network or its related properties,
4) Cooperate with the investigations of purported unlawful activities.
NPE uses reasonable precautions to keep the information disclosed to us secure. NPE reserves the right to transfer all such information in connection with the sale of all or part of NPE’s capital stock or assets. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information. We are not responsible for such third party privacy policies or how they treat information about their users. See below: What else should I know about my privacy when online?